MOSO Pillow Privacy Policy

Effective Date: Oct. 22, 2024

At MOSO Pillow, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and share your personal information when you visit or make a purchase from our website or interact with our brand through other channels, including our Amazon.com storefront.

 

1. Information We Collect

We collect several types of information from and about users of our website and Amazon.com storefront, including:

• Personal Identification Information: This includes your name, billing and shipping address, email address, phone number, payment information (credit/debit card or other financial account details), and purchase history.

• Non-Personal Identification Information: We may collect technical data about your interaction with our website, such as IP address, browser type, device information, and browsing patterns through cookies or similar tracking technologies.

 

2. How We Use Your Information

We use the information we collect in the following ways:

• To process your transactions and deliver your purchases

• To communicate with you regarding your order status or provide customer support

• To personalize your experience and present products tailored to your preferences

• To improve our website, products, and services

• To comply with applicable laws, regulations, and payment processing requirements

 

3. Sharing of Information

We do not sell or rent your personal information. However, we may share your information with trusted third parties who help us operate our business, such as:

• Service Providers: For order fulfillment, payment processing (including Amazon Payments), shipping, and email communications.

• Compliance and Legal Obligations: We may share your information if required by law, or if we believe such action is necessary to comply with a legal obligation, protect our rights, or prevent fraud.

All third parties are contractually bound to use your information only for the purpose of providing their services and are required to maintain the confidentiality of your information.

 

4. Security of Your Information

We take the security of your personal information seriously. We use appropriate physical, technical, and administrative safeguards to protect your data from unauthorized access, alteration, disclosure, or destruction. Payment information is processed securely in compliance with PCI DSS (Payment Card Industry Data Security Standard).

 

5. Your Choices and Rights

You have the right to:

• Access the personal data we hold about you.

• Request the correction or deletion of your personal information.

• Opt-out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.

 

6. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and gather statistical data about your interactions with our website. You may set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of our website may not function properly without cookies.

 

7. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically.

 

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

 

MOSO Pillow

Email: admin@mosopillow.com

Phone: toll-free 833-BUY-MOSO toll-free (833) 289-6676

Address: 3700 Quebec Street, Ste. 100, Denver, CO 80207